Legal
What we collect, why we collect it and how it is protected.
Placeholder notice: company registration, VAT status and formal contact details will be inserted here once supplied. Nothing on this page should be read as legal advice.
When you enquire or book we collect your name, company name where given, email address, mobile number, WhatsApp number where given, the job or site address, and the details you provide about the project.
We collect only what we need to quote, schedule, fly and invoice the work.
We take no payments on this website and never ask for, or store, your card number, online banking username, banking password, PIN or one-time PIN.
To prepare quotes, confirm and schedule bookings, plan flights, contact you about weather or scheduling changes, deliver files, issue invoices and keep accounting records.
We may send you service messages about your booking by email or WhatsApp. We do not sell your information.
Imagery, video and data captured on your site is stored securely and used to produce your deliverables. We may use selected material in our portfolio unless you ask us in writing not to.
Where a flight incidentally captures neighbouring property or people, we handle that material responsibly and will not publish it where it would be unreasonable to do so.
We share information only with service providers that help us operate — for example hosting, email delivery, payment processing and file delivery — and only to the extent needed for those services.
Booking, invoice and accounting records are kept for as long as South African law requires. Project files are retained for a limited period after delivery; please download and back up your files.
You may ask us what personal information we hold about you, ask us to correct it, or ask us to delete information we are not legally required to keep. Contact us and we will respond within a reasonable period.
Access to customer records is restricted to authorised administrators and protected by authentication and database-level access rules.
